Refund and Cancellation Policy

This policy covers fees paid to [FULL LEGAL NAME] for Xolympiad activities. Before payment, display the total price, taxes, inclusions and clear cancellation/refund conditions. Any non-refundable component must be lawful and clearly disclosed.

Proposed terms to finalise before launch: requests made at least [X] days before the activity may receive [FULL/PARTIAL] refund, subject to clearly disclosed lawful charges; later requests may receive [PARTIAL/NO] refund where legally permissible. Do not publish these placeholders unchanged.

For duplicate debits or a successful debit without registration, contact [SUPPORT EMAIL] with registration details, transaction reference, date and amount. Confirmed erroneous or duplicate payments will be refunded through the original payment route where practicable.

If Xolympiad cancels an activity without a reasonable alternative, refunds or remedies will be provided as stated in the published terms and applicable law. For postponement or material change, participants will be told available options.

State the refund treatment for voluntary absence and disqualification before payment, subject to consumer law. Travel costs may be subject to separate provider terms and actual cancellation costs. Disclose who receives each payment and what it covers before collecting money for a South Korea trip.

Email [REFUND EMAIL] with participant name, registration ID, transaction reference, payment date, amount and reason. Never send passwords, OTPs or full card details. Acknowledge within [X] business days and initiate approved refunds within [X] business days; bank processing can take longer.

Refund support: [EMAIL], [PHONE], [ADDRESS]. Effective date: [DATE]. Have Indian counsel and the payment provider review this policy before publication.